Note which cartridges printed which areas of the Self test report. Return to the document you were trying to print when the issue occurred. Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Rear access door rollers. Open the ink cartridge access door and wait until the carriage is idle and silent.

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The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. The lighter the ink volume, the more quickly the printout dries. Issue The printer is working, but the colors in the printed output are not the expected colors.

Click the button that opens the Properties photsmar box. Close the cartridge access door.

HP Photosmart C4200 All-in-One Series – Streaks or Lines in Printed Output

This page requires Javascript. Please enter a Product Number to complete the request. HP recommends emptying the output tray frequently. To see if your product is still under warranty, go to the warranty check website http: If you find obstructions in the paper path, skip to the section on cleaning the rollers.


If the alignment page is streaked, faded, or missing colorsphostmart to the next solution to check the cartridges.

HP Photosmart C All-in-One Printer series | HP® Customer Support

The paper pick roller. Solution and Diagnostic Data Collection. Warranty removed from product: Technical data is gathered for the products supported by this tool and is used to identify products, provide photsmaft solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

The alignment page that prints might not look exactly the one in the following example.

HP Photosmart C All-in-One Printer series Product Information | HP® Customer Support

If you are using letter or A4 paper or smaller, make sure the tray extender is open all the way. Europe, Middle East, Africa. Estimated Ink Levels gauge.

To check whether the product is operating correctly, print a self-test report. After each stage, review the quality of the printed page. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper.

If the document printsthe issue is resolved, and phogsmart is no need to continue troubleshooting. Solution Follow the steps below to solve this issue.

Press down photsmwrt the cartridge. Initiate the next phase of cleaning only if the print quality is still poor. In general, if the printer and print cartridges are working properly, the patterns which look like grids of lines photsmrat contain few or no missing lines. If the alignment page prints successfully and the ‘Alignment failed’ error message still displaysthe sensor in the printer might be faulty.


Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.

HP Download and Install Assistant. If the black areas of the alignment page look streaked, faded, or are missing colors, replace the black cartridge located in the slot on the right in the printer.

Run the clean print cartridges utility. If the self-test report does not printtry printing the report again. Issue The product does not pick up or feed the paper from the tray. Look for paper that might have jammed inside the printer.